Privacy Policy

Kindly note that in the text mentioned below, the terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Trucarekidz and the terms "You" /"Your" / "Yourself" refer to the users. 

 

This Privacy Policy is a legally binding document between you and Trucarekidz with a registered office D-21, 1st Floor, 100 Ft. Road, Chattarpur Encl., New Delhi- 110074. The terms of this Privacy Policy will be effective upon your  use/access of the website and will apply to all equations between you and Trucarekidz’.

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Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website and contact us at info@trucarekidz.com to raise any issue. 

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By submission of any information about you or by the use of any facilities that the website offers, You hereby consent to the collection, storage, processing, and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. 

 

In order to make use of any/various services that we offer on the website, you are required to submit: - a) your name, b) email address, c) contact number, d) address details, e) PIN code, f) credit card or debit card details, g) password, h) location, etc., and/or your occupation, interests, and the like. 

Any information is collected by us only to give you a better shopping experience with your current or future orders by

1. Providing timely delivery of articles/items ordered by you. 

2. Following up on requests regarding a return, exchange, and refund as and when arises.

3. Making information tracking possible and smooth. 

4. Resolving issues and disputes if any. 

5. Sending you information about offers and discounts.  

 

Cookies and Electronic tools

In order to improve the overall functioning of the website, we may use cookies, pixel, google analytics or tags to collect information to understand your preferences and the effectiveness of our content, which helps us in improving our services. Each visitor is assigned a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. We will have no way of knowing who you are, even if we assign a cookie to your computer, unless you register with us. The cookie is incapable of being intrusive and getting access to any of the data in your hard drive, it will contain only the information you choose to supply.

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Our servers will only have limited information about your computer's connection to the Internet, which includes your IP address. IP address is in no way a personal identification, this information is useful to us to keep an account of visitors to our site, their respective geographical locations, their preferences and interests and make modifications in our site accordingly. 

You will have the option to disable or decline cookies, but this considerably limits our ability to provide you appropriate services. Hence, we recommend accepting and allowing it.  

 

Links to the other Sites

Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible for your use of such sites. Please read the terms & privacy policy of that website before sharing any information.

 

Information Sharing  

We may disclose your personal data to a rightful third party in the following limited circumstances 

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• When/ in case, it is requested or required by law or by any court or Governmental agency or authority to disclose, for prevention and investigation of cyber incidents. These disclosures are made to comply with the applicable laws and regulations.  

• We propose sharing such information within our company as well as with the subcontractors, agents or service providers who work for us or provide services to us or group companies 

• Your personal data may be transferred to other countries, with differing laws relating to degree of confidentiality; giving access to Government and non-government bodies. Depending on the laws of each country, this data can be transferred further to countries other than the countries we share it with.  

 

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices, and security measures, including physical security measures to guard against unauthorized access to systems where we store personal data.

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All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. 

 

Children’s Privacy 

Please note that our website and its listed services are directed and are to be used by adults only. Anybody under the age of 18 years may look at our site but should not make a purchase, register or submit personal data to us. We or our associates /affiliates do not knowingly collect information from minors.  

 

Changes to the Privacy Policy

The Privacy Policy is open to updates, addition/s, omission/s, replacement/s, in parts or altogether, at our sole discretion and we reserve the right to do so. Any changes that are made will be informed to the customer on our website. It is the responsibility of customers to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.  

 

Grievance Redressal

Any complaints, abuse, or concerns with regards to content and or comment or breach of these terms shall be immediately informed to info